To ensure that you receive the full benefits of our services, and to enable the Company to provide services to you effectively and efficiently, the Company intends to process your personal data as described below.
| Purposes | Types of Personal Data | Lawful Basis |
| To process the necessary data for billing, issuing receipts, managing transactions, and providing services related to in store purchases. | - Transaction Data | - Compliance with Legal Obligations - Legitimate Interest |
| To prevent unlawful activities, fraud, and misuse of services, as well as to investigate incidents involving customers or external individuals within the store. | - Identity Data - Contact Data - Transaction Data - Financial Data |
- Compliance with Legal Obligations - Legitimate Interest |
| To process and use the necessary personal data for issuing full tax invoices in accordance with tax laws, including verifying the accuracy of purchaser information, preparing and retaining tax documents, submitting required information to relevant authorities as mandated by law, and recording transaction data for accounting and tax audit purposes. | - Identity Data - Identification Document - Contact Data - Transaction Data |
- Compliance with Legal Obligations - Necessary for the Performance of a Contract |
| To facilitate your enrollment in the Big Point membership program. | - Identity Data - Identification Document - Contact Data |
- Necessary for the Performance of a Contract - Legitimate Interest |
| To enable the accumulation and redemption of Big Point membership rewards. | - Identity Data | - Necessary for the Performance of a Contract - Legitimate Interest |
| To ensure the safety and security of customers, employees, and company property, including the prevention of unlawful incidents, the investigation of irregular activities, and the maintenance of order within store premises through the use of CCTV systems. | - Identity Data | - Legitimate Interest |
| To disclose CCTV footage to the police or competent government authorities, subject to receiving a valid and legally authorized request, for use as evidence in legal proceedings or investigations. | - Identity Data - Identification Document - Contact Data |
- Compliance with Legal Obligations - Legitimate Interest |
| To manage customer complaints, product returns, product exchanges, and post sale services related to customer purchases. | - Identity Data - Contact data - Transaction Data - Financial Data - Communication Data |
- Necessary for the Performance of a Contract - Compliance with Legal Obligations - Legitimate Interest |
| To analyze customer purchasing behavior, service usage patterns, and other statistical data to enhance store management efficiency and improve customer experience. | - Aggregated Data | - Legitimate Interest |
In general, the Company does not intend to collect or use information relating to your religion and/or blood type that may appear on a copy of your national identification card. If you submit a copy of your identification card to the Company, please ensure that these details are redacted in advance. However, if you do not redact such information, it will be deemed that you allow to the Company redacting it on your behalf, and the document will remain valid and legally effective even after redaction. In the event that the Company is unable to redact such information due to technical limitations, the Company will collect and use this specific portion of the data solely for the purpose of verifying your identity.